Weekly Business Idea

October 24, 2014 – What Should You Do?

Posted on | October 24, 2014 | No Comments

Main Idea:

What is your job description?  What should it be?  Should the owner be doing the critical, important functions and the team exists to support him or her?  Or should the team be doing the critical functions and the owner is there to support them?

Expansion of the Idea:

In the last few weeks I have been struck by how many times a small business owner tells me that they don’t have time to do something that is very important.  They are living in the land of the urgent.  We have all lived there at times.  The real issue is whether we build roots in this place or do we try to get out of it quickly.

The fundamental problem that contributes to this is that many small business owners have not clearly defined their own jobs and those of the people that work with them.  As a result, we end up retaining too much to do. We end up with too many administrative responsibilities.  We have to be involved in operations.  We want to help close sales.  We have an insatiable need for control because we have invested our savings in the business.  As a result of this, we end up with little margin in our lives.  And that keeps us running in circles.

What would happen if we defined our job descriptions to focus on leadership and training?  What if your goal was to train and support your team?  How would that work?  Would you have more time to focus on helping the business survive and thrive in the competitive environment?  Would you be focused on improvement and the future?

We talk about small business owners doing whatever it takes for the business to grow.  Yet it is sometimes hard for owners to limit their work and delegate it to others.  And then it is hard for team members to delegate to others in the organization.  The result is that everyone hoards their work and how they do it and we end up with 8 silos in a 10 person business.

Too often we feel that no one does things as well as us.  Yet the paradox of the situation is that as we turn over responsibilities to the right team members, along with a lot of training, the quality often will improve.  We can systemize the work and have more people who can do it.  This gives the organization better flexibility and the opportunity to grow.  And that is what we are all trying to achieve.

Things to Think About

  1. Review last month’s idea on employee job descriptions and feedback
  2. Evaluate your time and determine if you are living in the land of the urgent.
  3. List three things that you can either stop doing or that you can delegate to free up some time.
  4. Get rid of those three things.


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  • About

    These weekly ideas are brought to you by FitzGerald & FitzGerald P.C. For more information about how to use these ideas with your small business contact Tim FitzGerald at trfitz@fitz-net.com.