Business Philosophy

Customer Culture – Michael Bausch
Amazon | Barnes & Noble

Go Giver – Burg and Mann
Amazon | Barnes & Noble

The E-Myth Revisited – Michael Gerber
Amazon | Barnes & Noble

Personal Development

How to Win Friends and Influence People – Dale Carnegie
Amazon | Barnes & Noble

Now, Discover Your Strengths – Marcus Buckingham
Amazon | Barnes & Noble

Seven Habits of Highly Effective People – Steven Covey
Amazon | Barnes & Noble

Integrity – Henry Cloud
Amazon | Barnes & Noble

Team Development

The Five Dysfunctions of a Team – Patrick Lencioni
Amazon | Barnes & Noble

Fish – Lundin & Christensen
Amazon | Barnes & Noble

High Five – Blanchard & Bowles
Amazon | Barnes & Noble

Be Quick but Don’t Hurry – John Wooden
Amazon | Barnes & Noble

Sales & Marketing

Sales Bible – Jeffrey Gitomer
Amazon | Barnes & Noble

Purple Cow – Seth Godin
Amazon | Barnes & Noble

Duct Tape Marketing – John Jantsch
Amazon | Barnes & Noble

Customer Service

Raving Fans – Ken Blanchard
Amazon | Barnes & Noble

Inside the Magic Kingdom – Tom Connellan
Amazon | Barnes & Noble

Swim with the Sharks without Being Eaten – Harvey Mackay
Amazon | Barnes & Noble

Best Practices in Customer Service – Ron Zemke
Amazon | Barnes & Noble

Management

Daily Drucker – Peter Drucker
Amazon | Barnes & Noble

Effective Executive – Peter Drucker
Amazon | Barnes & Noble

Managing for Results – Peter Drucker
Amazon | Barnes & Noble

Your Management Sucks – Stevens
Amazon | Barnes & Noble

Leadership

Leading Change – John Kotter
Amazon | Barnes & Noble

Good to Great – Jim Collins
Amazon | Barnes & Noble

The Contrarians Guide to Leadership – Steve Sample
Amazon | Barnes & Noble

Leadership Challenge - Posner
Amazon | Barnes & Noble